These terms and conditions written on this webpage shall manage your use of our website, The Decking Store, accessible at These terms will be applied fully and affect your use of this website. By using this website, you agree to accept all terms and conditions written here. You must not use this website if you disagree with any of these terms and conditions.

Intellectual property rights

Other than the content you own, under these terms, The Decking Store and/or its licensors own all of the intellectual property rights and materials contained in this website. You are granted limited license only for purposes of viewing the material contained on this website.


You are specifically restricted from all of the following:
  • Publishing any website material in any other media;
  • Selling, sublicensing and/or otherwise commercialising any website material;
  • Publicly performing and/or showing any website material;
  • Using this website in any way that is or may be damaging to this website;
  • Using this website in any way that impacts user access to this website;
  • Using this website contrary to applicable laws and regulations, or in any way which may cause harm to the website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity concerning this website;
  • Using this website to engage in any advertising or marketing.
Certain areas of this website are restricted from being accessed by you, and The Decking Store may further restrict access by you to any areas of this website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential, and you must maintain confidentiality as well.

Your content

In these terms and conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this website. By displaying Your Content, you grant The Decking Store a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate and distribute in any and all media. Your Content must be your own and must not be invading any third-party’s rights. The Decking Store reserves the right to remove any of Your Content from this website at any time without notice.

Limitation of liability

In no event shall The Decking Store, nor any of its officers, directors and employees, be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. The Decking Store, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.


You hereby indemnify to the fullest extent The Decking Store from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these terms.


If any provision of these terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of terms

The Decking Store is permitted to revise these terms at any time as it sees fit, and by using this website, you are expected to review these terms regularly.


The Decking Store is allowed to assign, transfer, and subcontract its rights and/or obligations under these terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these terms.

Entire agreement

These terms constitute the entire agreement between The Decking Store and you in relation to your use of this website and supersede all prior agreements and understandings.

Governing law and jurisdiction

These terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the state and federal courts located in the United Kingdom for the resolution of any disputes.


Upon checkout, you are accepting our terms and conditions for the delivery of your purchase. We will do our best to take your requirements into account. However, we will determine the final delivery date. Our drivers do need help unloading your purchase. Please make sure somebody is available to unload on the day of delivery. Upon delivery, a signature will be required to confirm the delivery has taken place. Please check that you have received the correct quantity of materials before signing for your delivery. If the delivery is not signed for, a photograph will be taken to confirm the number of materials that have been left on your property. We are unable to cover any stolen or damaged materials after delivery. This is why we recommend somebody is available to accept the delivery. The delivery date will be made clear 24-48 hours before the drop. Our drivers may also contact you on the day to confirm the time of delivery. On rare occasions, the delivery may be delayed from taking place on the original delivery date. Such circumstances may occur due to a reason such as a delivery vehicle breaking down. In this or a similar situation, we will do our utter best to get the delivery to you on the same day. However, if we are not successful, we will rearrange the delivery for another day and provide you with prompt notification.

Rejected delivery

If a delivery is rejected due to the customer’s change of mind, we may charge a 20% restocking fee due to the costs incurred.

Product variation

The wood grain and product colour may vary from the image shown on our website due to monitor colours, slight changes in batch colours or design updates. A shading difference of up to 30% may become evident in very rare and extreme cases due to environmental factors. We recommend ordering a sample pack before placing a purchase to view the products we have on offer.Terms and conditions effective from 2nd October 2019.